We're seeking a dynamic Salesforce Administrator proficient in Experience Cloud and Sales Cloud. In this pivotal role, you'll leverage your expertise in Salesforce configuration and development within a collaborative, cross-functional agile environment. To thrive in this role, you'll need a deep understanding of Salesforce software and its functionalities, coupled with the ability to navigate and implement complex solutions in a fast-paced environment. Prior experience as a Salesforce Administrator or in a similar capacity will be highly advantageous, allowing you to hit the ground running and make an immediate impact. **Minimum Qualifications** - 1-3 years of experience as a Salesforce Administrator. - Demonstrated extensive experience in the administration and maintenance of Salesforce systems. - Experience in performing Salesforce upgrades and ensuring successful integration. - Exceptional ability to create and maintain Salesforce databases, ensuring data integrity and efficiency. - In-depth knowledge of Salesforce products and their functionalities, including Experience Cloud and Sales Cloud. - Certified Salesforce Administrator is preferred. - Excellent communication skills and capability to collaborate effectively with clients and team members. - Minimum English Qualifications: B1 - Remote in **LATAM** **Main Core Actions and Their Activities and Deliverables** - **System Configuration Maintenance**: - Customize Salesforce to align with business requirements. - Manage user roles, profiles, and security settings. - Create and maintain custom objects, fields, workflows, etc. - Document configurations and changes for maintenance purposes.. - **User Training and Support**: - Conduct training sessions for users on Salesforce functionalities. - Provide ongoing support and assistance to users, resolving queries promptly. - **Data Management and Integrity**: - Maintain data integrity within Salesforce systems. - Perform data imports, exports, and updates while ensuring quality. - Implement data governance policies and procedures. - **System Monitoring and Optimization**: - Monitor system performance and troubleshoot issues. - Optimize system configurations to enhance efficiency and user experience. - **Integration and App Management**: - Integrate Salesforce with other systems seamlessly. - **Reporting and Analytics**: - Develop and maintain reports and dashboards for data analysis. - Provide insights for data-driven decision-making. - **Documentation and Compliance**: - Maintain comprehensive documentation for Salesforce configurations and processes. - Ensure compliance with relevant regulations and standards.