Salesforce Technical Lead Job Description Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. We are looking for a highly skilled Salesforce Technical Lead to join our team. The successful candidate will be responsible for providing technical leadership on projects, identifying risks, and ensuring the smooth progress of projects in terms of scope, schedule, and costs. - Main Tasks: - Provide technical support to sales and functional teams on assigned accounts when technical knowledge of the solution is required. - Support Project Manager/Delivery Manager in technical leadership on the project. - Detect and notify risks in the technical management of project/client profitability. - Ensure compliance with agreed software quality standards. Required Skills and Qualifications: - 3+ years participating in the full lifecycle of Salesforce.com implementations. - Experience in Salesforce.com projects as developer. - Experience in different modules: Sales Cloud, Service Cloud, Marketing Cloud. - Experience with agile methodologies. - High level of English. Benefits: - Permanent contract. - Flexible Schedule. - Certifications plan. - Home Office. - Flexible retribution. - Health insurance. About Us: We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. We believe in growth through people – guided by our values: Talent, Flexibility, Commitment, and Innovation. We grow Together.