Company Description SO/ Sotogrande is a tribute to fashion and design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa Maria de la Higuera, making it an idyllic place where families and friends celebrate life, enjoy serenity and a healthy, contemporary lifestyle together. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description - Perform general office duties to support the Sales & Marketing team - Prepare sales related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders) - Promote brand awareness internally and externally - Utilize sales techniques that maximize revenue while maintaining guest loyalty to the Hotel - Enter, retrieve, reconcile and verify information (e.g. commissions, leads, third parties) into systems involved in the sales process - Serve as a point of contact for customers and communicate with them via phone and email to respond to questions and requests - Prepare and review written documents accurately and completely; answer the phone using proper protocol. - Maintain client confidentiality at all times. - Attend all briefings, meetings and training courses assigned by the company management. Qualifications - Certificate of studies in Hotel Management. - Proficient in English (oral and written), second language (valued). - To have previous experience related to clients (it is valued). - Knowledge of Microsoft Windows applications. - Have knowledge of OPERA software. - Possess strong interpersonal and problem solving skills - Be highly responsible and discreet. - Have the ability to work well under pressure in a fast paced environment. - Ability to work cohesively as part of a team. - Ability to focus your attention on the needs of the customer, while remaining calm and courteous. Additional Information - Attractive incentive plan. - Important discounts on Hotel services. - Discounts in Accor group hotels and collaborating companies. #J-18808-Ljbffr