Job Description **Role Summary**: Are you interested in shaping transformation initiatives? Are you excited about the opportunity to influence others? Are you passionate about fostering vital connections that will help to make our company, partners and customers more productive and profitable? If your answer is yes to any of these questions, this is your opportunity to join an innovative and dynamic team. As a member of the Rockwell Automation ExO - Digital Engineering organization, you will join our transformation journey as we seek to improve and push boundaries. In this role you will: - Lead in developing and maturing customer experience capabilities in the B2B space primarily focused around eCommerce, eProcurement and self-service. - Collaborate and shape business case & charter with business stakeholders driving clarity on scope and business requirements. Define the needed business cases with project team and process owner, defining business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and linking to strategic key performance indicators (KPIs). - Provide analysis on key business drivers and metrics using the latest analytics & visualization technology. - Reviews, analyzes and evaluates business systems and customer needs (internal and external). - Work with execution teams (in collaboration with the product owners and technical leaders) to communicate business needs in the form of clear personas, use cases and business requirements. Serve as a stage gate to review outcomes match business needs before turning over to business stakeholders for verification and acceptance. - Collaborate and facilitate discussions with business stakeholders, customers and technical teams to map future state processes to develop end to end functional solutions. - Demonstrate an informed knowledge of business areas to supports several moderately complex business processes. - Be responsible for training and support documentation, as well as business readiness, service transition and driving adoption. Provides consultative support in financial management, organizational change, vendor management, and operational excellence to transformation initiatives. Basic Qualifications: - Bachelor's Degree and related experience - Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Preferred Qualifications: SKEE _( Skills, Education, Experience )_ - ** 5 plus years of experienced with aligning and translating business strategy and needs into solution outcomes and breaking it down into Epics, features and user stories with a clear definition of what success looks like.** - 5 plus years of experience implementing eCommerce and eProcurement web-based solutions in a B2B landscape is required. - 2-4 years of experience with **HYBRIS eCommerce is** required, ADOBE Experience Manager a plus - Experience with UX design is a plus - Experience with persona and use case driven requirements gathering. - Experience with current and future state end-to-end business process analysis and design - 3 plus years with Agile development and SCRUM/SAFE methodologies required. - Demonstrated ability to lead planning and cross functional discussions to drive vision, scope, requirements clarity and decision making. - Experience with working with large software engineering teams to take business needs and transform into technical solutions is required - Excellent communication skills required. IPC ( Complex information processing capability) - Self-starter and possesses flexibility to work in a **fast-paced & fast-changing** environment and ambiguous situations, with ability to succeed amidst ambiguity - Applies in-depth professional knowledge and understanding to technical or business problem solving - Strong analytical skills; ability to distill information from disparate data sources and the capability to tell the story behind it, as well as recommendations for next steps. - Ability to adapt quickly to new technologies and changing business requirements Ability to manage priorities, ambiguity and data to find and execute improvement opportunities to drive strategic goals. Temperament - Intellectual curiosity and the ability to question partners across functional areas - Successfully transfers skills and knowledge to other individuals or groups - Seeks and Incorporates relevant perspectives when assessing a situation, making a decision or presenting - Strong listening, pragmatic feedback, negotiation and conflict resolution skills Accepts Role Requirements - Collaborate within various IT, business capability teams and business stakeholders to achieve maximum business value - Accepts additional challenges and tasks that will help grow in this role and prepare for future roles - Works on multiple projects as a project team member, occasionally as a project leader. May coach more junior staff.