**Why you'll love this NUE opportunity!**: In addition to providing high-level executive support, this person will manage day-to-day office operations (approximately 10-15% of the role) for our Bogotá location, ensuring a productive and well-run office environment. This is a critical position that requires excellent communication skills, emotional intelligence, and the ability to handle a dynamic, fast-paced environment with confidence. **Responsibilities**: **Executive Support & Coordination (Primary Focus)** - ** Meeting Follow-Up**: Prepare executive summaries and clear action item lists from the COO’s meetings and strategy sessions, ensuring follow-ups are documented and responsibilities are assigned. - ** Project Coordination**: Organize and coordinate project workflows and deadlines across teams, helping to keep initiatives on track and stakeholders accountable. - ** Strategic Priorities Tracking**: Monitor the COO’s strategic priorities and key projects (e.g., OKRs), proactively following up on progress so that tasks are completed without the need for micromanagement. - ** Calendar Management**: Manage the COO’s calendar and schedule with precision - prioritizing critical meetings, resolving scheduling conflicts, and ensuring optimal time management for high-value activities. - ** Travel & Expenses**: Arrange complex travel itineraries and logistics for the COO (flights, accommodations, meetings) and manage expense reporting through Concur, ensuring timely and accurate reimbursement with proper record-keeping. - ** Document & Presentation Prep**: Support the COO in preparing presentations, reports, and briefing materials (using Google Slides, Docs, etc.), distilling key information and data for executive decision-making. - ** Ad Hoc Support**: Assist with special projects, research, and administrative tasks as assigned by the COO - demonstrating initiative and problem-solving to tackle new challenges independently. **Office Management (Bogotá Office ~10-15% of Role)**: - ** Office Operations**: Oversee the day-to-day operations of Nue.io’s Bogotá office to maintain a productive, well-equipped, and positive work environment. - ** Vendor Management**: Manage relationships with local office vendors and service providers (e.g., office supplies, equipment, cleaning services, catering), handling procurement, negotiating contracts, and resolving any facility-related issues promptly. - ** Facilities & Supplies**: Ensure the office remains fully functional and organized by tracking inventory of supplies and equipment, and placing orders or maintenance requests proactively before needs become urgent. - ** Event Coordination**: Plan and coordinate local team events, meetings, and office celebrations in Bogotá, handling logistics such as venue bookings, catering, and schedules to foster team morale and collaboration. - ** On-Site Point of Contact**: Serve as the on-site point of contact for any office-related inquiries or emergencies. Liaise with building management on facilities issues, manage incoming/outgoing mail, and uphold health, safety, and security protocols within the office. **What We’re Looking For**: - ** Experience & Background**: You have at least 5 years of experience as an Executive Assistant, Senior Administrative Assistant, or similar role supporting senior executives (C-level preferred), ideally in a high-growth SaaS or technology startup environment. - ** Organizational Excellence**: You possess outstanding organizational and time management skills. You can multitask and prioritize effectively, managing multiple projects and deadlines in a fast-paced environment. - ** Proactive & Autonomous**: You are a self-starter with a strong sense of initiative and a bias for action. You anticipate needs and independently drive tasks to completion without requiring close supervision. - ** Interpersonal & EQ**: You demonstrate high emotional intelligence, with the ability to build positive relationships and handle interactions with tact and professionalism. You work well with a diverse range of personalities and can navigate sensitive situations discreetly. - ** Confidentiality & Integrity**: You handle confidential information with utmost discretion and trustworthiness. You operate with a high level of integrity and reliability, being someone the leadership team can depend on without hesitation. - ** Technical Proficiency**: You are comfortable using modern office and productivity tools — including Slack (team communication), Zoom (video conferencing), Google Workspace (Docs, Sheets, Slides, Calendar), Notion (project management/documentation), Salesforce (CRM), and Concur (expense reporting), or similar systems. - ** Problem Solving**: You have strong analytical and problem-solving skills, with a resourceful approach to overcoming obstacles. You proactively address issues and seek out improvements to streamline processes. - ** Education**: You hold a bachelor’s degree in Business Administration, C