_At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity.- Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.- When You Join Johnson & Johnson, Your Next Move Could Mean Our Next Breakthrough_ Johnson & Johnson is the largest and most broadly-based healthcare company in the world. We’re producing life-changing breakthroughs every day and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Our vision is to be the best in class Health & Wellness organization by leveraging the commercial strategy to deliver competitive advantage and value creation for the consumer, customer and J&J.; And as part of one of the largest and most diverse healthcare companies in the world, our brands leverage the company’s world-class research tools and scientific prowess to provide consumers across the globe with innovative consumer medicines, skin, baby and essential health solutions. We are hiring the best talent for **Invoice To Cash Analyst (Collections)** to be located in **Bogotá (Relocation Not Applicable)** **Purpose** The ITC Analyst performs invoice-to-cash activities. Main activities are focus on: credit policies adherence and follow up specific customers’ collections performance. Additionally, the Analyst position is responsible for providing analytical and systems support to Accounts Receivable Team creating and maintaining specialized reporting and queries responsible for completing required Corporate reporting on AR. Responsible for system data validation, knowing where to obtain the data sources, and presenting the data in a format that allows management to make strategic decisions. Define best practices impacting customer satisfaction by identifying and understanding the root cause and implementing appropriate actions that will provide end-to-end processes improvements to drive customer satisfaction. **Key Responsibilities**: - Solve customer inquiries by providing problem resolutions and bringing up where applicable - Manage and process collections; understanding customer contracts and/or special conditions. - Research and help in the resolution of remittance errors; Perform other work-related duties as assigned, make any appropriate call outs on time - You will be contacting our customers (internal and external) to obtain payment on early past due balances. Identify risks and disputes, potential areas for negotiation. - Partners with ITC and BUF leadership on customers’ credit limits analysis on the approval process and setting up. **Qualifications** - Have at least 2 years of accounting experience (required) - Basic English Level (required) - Professional experience in Finance or Accounting; knowledge of either Credit/Cash App/Collections/Disputes; SAP - FSCM Module - If you like customer service and negotiation this is the job for you. - Excel, knowledge of general accounting processes, will be a differential - Portuguese is a plus **Primary Location** Colombia-Distrito Capital de Bogotá-Bogotá - **Organization** Johnson & Johnson de Colombia S.A. (7755) **Job Function** Finance **Requisition ID** 2206029553W