Get AI-powered advice on this job and more exclusive features. This range is provided by Blue Gems MGMT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $18,000.00/yr - $26,000.00/yr Precision. Proactivity. Performance. At Blue Gems MGMT, we know that successful property owners don’t just need updates—they need clarity, foresight, and a trusted partner who ensures everything runs smoothly. That’s where you come in. As the Client Success Associate , you’ll support our property owners by delivering timely, high-quality communication and coordination. You’ll help ensure every owner feels confident, informed, and supported—without having to ask twice. You’ll collaborate with Guest Experience, Maintenance, and Revenue Management to address questions, relay performance insights, and assist with onboarding—all while upholding our standards of professionalism and precision. Does this sound like you? This role is ideal for someone who thrives in a structured, process-driven environment and takes pride in being organized, proactive, and responsive. If you’re detail-oriented, a great communicator, and love building relationships, you’ll be a strong fit. RESPONSIBILITIES Serve as a key point of contact for property owners, delivering clear, prompt, and professional communication. Proactively share updates on property activity and performance (excluding financial reporting). Assist with client onboarding to ensure a smooth, supported transition from sales to operations. Coordinate internally with Guest Experience, Maintenance, and Revenue teams to resolve owner needs. Help maintain communication workflows that ensure consistency, clarity, and follow-through. Foster long-term trust with owners through attentive service and follow-up. QUALIFICATIONS 1–2 years of experience in customer success, investor relations, or account support—ideally in real estate, vacation rentals, or hospitality. Strong written and verbal communication skills with a professional tone. Highly organized and comfortable juggling multiple tasks and timelines. Detail-oriented and process-driven. Familiarity with tools like Guesty, Notion, or Pricelabs is a plus. Seniority level Seniority level Entry level Employment type Employment type Full-time Referrals increase your chances of interviewing at Blue Gems MGMT by 2x Get notified about new Customer Success Specialist jobs in Colombia . Bogota, D.C., Capital District, Colombia 2 weeks ago Customer Onboarding & Support Specialist Bogota, D.C., Capital District, Colombia 1 month ago Medellin, Antioquia, Colombia 1 month ago Customer Support Specialist (Modification Team) Customer Support Specialist (Remote from Colombia) Associate Customer Success Manager - (Remote - Colombia/Mexico) Customer Success Manager (SaaS Company - Remote) Customer Success Manager (SaaS Company - Remote) Bogota, D.C., Capital District, Colombia 1 day ago Bogota, D.C., Capital District, Colombia 2 months ago Customer Success Manager (SaaS Company - Remote) Customer Success Manager (SaaS Company - Remote) Customer Success Representative - Remote Work | REF#169188 Customer Success Representative - Remote Work | REF#169180 Customer Success Manager - Colombia (Renewals) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr