📣 Job Opening: Bilingual Call Center Agent – Barranquilla At Remitly, we’re looking for a dynamic and dedicated Bilingual Call Center Agent to join our growing team in Barranquilla. As a vital member of our customer service department, you’ll handle inquiries, resolve concerns, and deliver effective solutions to our international clients. If you have at least 6 months of experience in the BPO or banking sector and a B2 level of English, this is your chance to grow in a collaborative environment that values customer care and professional development. 📚 We offer an intensive three-week on-site training with rotating schedules. Be part of a company that values dedication, empathy, and high-quality service. 🌟 Key Responsibilities Assist international clients by addressing their questions and concerns. Handle service requests and provide timely, effective solutions. Communicate fluently in English across multiple channels. Maintain a friendly, empathetic, and outgoing attitude at all times. Participate in a mandatory three-week in-person training program. ✅ Requirements Minimum 6 months of experience in BPO or banking sector. English level B2 or higher (spoken and written). Proven skills in customer service. Reside in Barranquilla or nearby areas. Availability for rotating training shifts: 6:00 a.m. – 2:00 p.m. or 2:00 p.m. – 10:00 p.m. High school diploma completed. 💼 Preferred Background Call center, telemarketing, or BPO-related roles. Customer service or sales positions. 💡 Valued Skills Technical skills: English communication Soft skills: Empathy Active listening Outgoing personality