Job Brief Proficiency in JavaScript, HTML, and CSS for customizing and extending the functionalities of the ServiceNow platform. Job Description Overview: We are seeking talented individuals to support software engineering initiatives. This role involves developing, maintaining, and enhancing complex software systems, including analytics, algorithms, and real-time systems, based on documented requirements. The candidate will work individually or as part of a team, reviewing and testing software components, resolving issues, and providing input on system design, including hardware/software trade-offs and software reuse strategies. Key Responsibilities: Develop and customize ServiceNow applications, workflows, and forms using tools like Flow Designer. Integrate external systems via APIs within ServiceNow. Enhance HCI workflows, update cloud environment logic, and establish APIs between ServiceNow and enterprise systems. Improve workflows for ticket routing, implement appeal processes, and develop user experience features. Perform system administrator functions and analyze user requirements for software design. Debug and modify existing software, write documentation, and develop new features. Lead software development teams as appropriate, ensuring quality and adherence to standards. Qualifications: Bachelor's degree in Computer Science or related field, or equivalent experience. At least 2 years of experience developing and customizing core ServiceNow applications. Experience with ITSM, ITOM, CSM modules, and project management tools like Jira. Certifications: CWIP IAT Level 2 ServiceNow System Administrator or Application Developer certification Additional Requirements: Active Security Clearance with appropriate Polygraph. Compensation: $190,000 - $210,000 annually, based on experience and qualifications. Benefits & About Us We offer comprehensive healthcare, retirement plans, paid time off, professional development opportunities, and more. RealmOne is a mid-sized science and technology company supporting government and commercial clients across the U.S., committed to diversity and equal opportunity employment. #J-18808-Ljbffr