Job Title Associate QA Engineer External Job Title: QA Engineer Position type: Permanent Location: Bogota, Hybrid Job ID: [Insert Job ID] Job family: Product Quality Assurance About Your Business Area/Department: Flying is easy, isn't it? You are used to catching planes to fly all around the world. Check in, print your boarding passes, drop your bags, go through security, then board the plane... it's no rocket science. Is it really that simple? Do you really know how it works behind the scenes? Are you curious to know what it takes to be cleared to fly by the regulatory authorities? How the check-in agent will charge you for excess baggage or kindly waive the excess? Have you ever wondered what happens when a flight is delayed or cancelled? How does the airline make sure that you get your connecting flight? This is a very complex business, always changing, where any mistake can severely damage the airline reputation and business, and where all airlines have their set of specificities that we need to accommodate. We are managing the world leading airline Passenger Servicing System - a system that provides check-in and boarding services to approximately 150 airlines and 1 billion passengers each year. We're looking for enthusiastic QA Engineers to work with our developers and product analysts to ensure the quality of the solutions and fixes delivered to our customers in our Departure Control System (DCS) product of Customer Management. The role is based at our Bogota development center. You will join the team that maintains the software handling complex logic for managing baggage, ancillary services, regulatory compliance, and all processes related to flights at the core of the Amadeus DCS Customer Management application. Summary of the role: As a QA, your mission is to create detailed test plans, execute tests, and evidence the proper functionality of features and fixes. You will also report issues when they arise, always focused on providing the best travel experience to our customers. - Work autonomously within defined processes or methodologies, make standard decisions, and support the development of solutions to recurring complex problems. - Receive guidance and direction from senior roles or managers, with regular monitoring of your assignments. - Possess specialized formal education or equivalent work experience, and have the required technical and functional skills, along with basic knowledge of the business. In this role you’ll: Test strategy: Attend specification reviews, provide feedback on potential impacts, risks, issues, or missed gaps based on experience, define test strategies and plans, ensure traceability, and ensure compliance with quality guidelines. Test expertise: Design test cases, prepare test environments and data, execute tests, and provide sign-off based on exit criteria. Defect management: Log defects, assign severity, investigate issues, verify fixes, and approve production loads. Reporting: Communicate testing activities, milestones, and issues to stakeholders. Quality assurance ambassador: Show accountability for quality control of projects, products, or releases. Technicity: Use QA tools and frameworks efficiently, proactively address issues affecting QA activities. Continuous and sustainable improvement: Participate in understanding, measuring, and reducing environmental impacts of QA activities. About the ideal candidate: Excellent analysis and research skills Experience in Agile frameworks (Kanban, Scrum, SAFe) Ability to write clear, structured documentation Fluency in English Good communication skills, capable of presenting to large groups Ability to interact successfully with business and technology teams Experience as a Quality Analyst Nice to have: Test Automation experience Tools & Technologies: Jira, Office Suite, Octane, SQL What we can offer you: Competitive remuneration, bonuses, paid time off, health insurances, and other benefits. Work from anywhere: onsite, hybrid, or remote. Professional development opportunities with online learning resources. Join a diverse, inclusive workplace impacting millions of travelers worldwide. Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your resume/CV, and apply today! Working at Amadeus, you will find: A critical mission and purpose: Powering the future of travel with a meaningful mission. A truly global DNA: Our operations, culture, and processes are global. Great opportunities to learn: Continuous learning through various channels. A caring environment: Supporting both career and personal life. A complete rewards offer: Attractive salary, bonuses, equity, and benefits. A flexible working model: Work wherever and however it suits you. A diverse and inclusive community: Fostering innovation through diversity. A reliable company: Built on trust and long-lasting relationships. Diversity & Inclusion Amadeus strives to be a leader in Diversity, Equity, and Inclusion, fostering a culture of belonging and fair treatment. We are an equal opportunity employer and consider all qualified applicants without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or other protected characteristics. #J-18808-Ljbffr