Overview: **Where We Celebrate You** At Teleperformance, we believe in the power of inspiration. We believe in the strength of innovation. And most importantly, we believe in the heart of the people. We’re looking for bright minds, creative influencers, and status-quo challengers that need a platform for their ideas to shine. A forum where they can speak their truth. Where they can be authentic. Where integrity is part of the organization’s DNA. Where there’s a safe space for them to be heard. Where ideas can transcend all boundaries. Where they are respected, beyond labels. You’ve got the skills and motivation. We’ve got the tools, the technology, and the development programs. We will design the right career path and support your professional growth right from the start. We will encourage you to display your individuality. We will guide you to achieve the right work-life balance. We will foster the power of communication and motivate teamwork. We will embrace collaboration efforts with other bright minds to deliver the best outside-the-box ideas. Together, we create the right combination that tackles any customer service industry challenge. Together, we will build the best digital business integration solutions for the world’s biggest brands. Welcome to Teleperformance, where we celebrate you. **As a Content Specialist for Trust & Safety, You Will** - to develop long-term and day-to-day content strategies and activities according to the Global T&S; communication strategy, marketing guidelines, initiatives, and plans. The Content Specialist must have a solid understanding of communication, social media, marketing, and digital landscape and excellent writing and storytelling abilities. The content created/managed by the Content Specialist will be in different formats (journals, articles, images, GIFs, video, podcasts, reports) to be shared across diverse channels. Qualifications: **What Will You Need to Succeed?** - Bachelor’s Degree (BA or BS) in Marketing, English, Journalism, Communications, or similar from an accredited four-year college or university - Experience with social media and content-sharing platforms and content trends and insights - Exceptional communication and presentation skills with the ability to operate with flexibility in a fast-paced, constantly evolving, and collaborative environment - High level of understanding of the social media platforms - Experience working with creators or as a creator - Well organized, structured, and self-motivated with a creative mind - Proven ability to work as a team member, as well as independently - Strong logical thinking ability, self-learning ability, and creative mind - Creative, an innovative personality that is always thinking outside of the box **Bonus Qualifications!** - Ability to visualize business data and metrics through dashboards or other reporting tools - Experience and talented skills in copywriting - Strong understanding of SEO best practices - Ability to use InDesign, Illustrator, Photoshop, Microsoft Office 365, and video editing platforms **Responsibilities**: **As a Content Specialist for Trust & Safety, You Will** - Manage, coordinate and lead production and publication of content highlighting Global T&S; visions, strategies, and business insights - Assist and support all internal and external communication and related activities for Global T&S; Programs - Help create and curate appropriate content for thought leadership, including digital, web, and social content. Help develop a creative proposition for all media (presentations, videos, brochures, etc.) - Develop Internal & External Communications - Facilitate communication internally to keep key stakeholders informed and externally to promote/position the product - Manage, monitor, and oversee social media pages including LinkedIn, Twitter, TikTok, Facebook, and other social portals - Monitor, refresh, and update dated contents as needed and prepare a content calendar - Distribute and publish the content across various mediums and platform - Manage multiple projects on content creation and management, track progress and drive timelines - Analyze content operations teams and processes - identifying and remediating inconsistencies, tweaking the internal organizational structure when necessary - Proofread and edit all materials before publishing or uploading online - Collaborate and support internal departments to successfully carry out any social media and marketing campaigns and launches - Focus on content ideation and brainstorming for developing social strategies to drive brand awareness, engagement, and advocacy - Drive to learn new tools and skills to build on your strengths **The Leadership Competencies for Exceptional Potential Are** - ** Smart and Decisive with Data**:The ability to identify patterns across situations that are not related and to identify fundamental or underlying issues in complex problems using data. - ** Transformational Leader - Emp