Job summary Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today Responsibilities - Professionally answer emails directed to the Customer Service Department - Create new shipment orders for both domestic and international routes - Validate new orders received from the customer portal to ensure the accuracy of information and documentation - Works closely with all global customer services teams - Utilize World Courier's operational tools to search import requirements - Advise customers on the regulatory requirements of importing into foreign countries - Pre-advise destination office for commodities requiring special attention - Entering clear and precise notes/instructions of customer expectations into the job file - Liaises with other World Courier offices/departments to find solutions to meet customers' needs better - Monitoring shipment during transport and reacting flexibly to any deviation from the plan - Give proper instructions to Ops to handle the shipment correctly - Communicate with national and international stations and agents - Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones - Flexible work schedule - Compliance with all appropriate policies, procedures, safety rules, and regulations - Performs related duties as assigned Skills & Knowledge - Effective English communication, including writing, speaking, and interpersonal communication - Quick critical thinking and problem-solving abilities - Excellent customer service and client relations skills - Organization and time management skills - Good collaboration and teamwork abilities - Ability to work in a fast-paced environment - Ability to use computers, software, and other technology to manage shipping orders and communicate - Understanding of the supply chain, including common obstacles and effective solutions - Strong geography knowledge Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora