We are seeking a dedicated SAP Concur Support Analyst to provide daily operational support for our Concur modules (Request, Expense, Travel, and Invoice). The ideal candidate will be a problem-solver with strong communication skills, capable of resolving helpdesk tickets and leading employee support initiatives. » Learn more about us at: www.agiledreamteam.com Key Responsibilities - Provide daily operational support for SAP Concur modules (Request, Expense, Travel, and Invoice). - Lead open "office hours" to assist employees with Concur-related inquiries. - Resolve helpdesk tickets related to SAP Concur in a timely and efficient manner. - Participate in support meetings with the District’s Concur systems integrator. - Serve as a direct point of contact for the Accounts Payable team. - Provide support for Human Resources/Time Management/Payroll, with a focus on resolving concurrent employment (CE) issues. - Analyze and troubleshoot complex CE-related problems within SAP. Key Requirements: - Provide daily operational support for SAP Concur modules (Request, Expense, Travel, and Invoice). - Lead open "office hours" to assist employees with Concur-related inquiries. Resolve helpdesk tickets related to SAP Concur in a timely and efficient manner. - Participate in support meetings with the District’s Concur systems integrator. - Serve as a direct point of contact for the Accounts Payable team. - Provide support for Human Resources/Time Management/Payroll, with a focus on resolving concurrent employment (CE) issues. - Analyze and troubleshoot complex CE-related problems within SAP. Desired Experience: - Proven experience in SAP Concur support, including Request, Expense, Travel, and Invoice modules. - Strong understanding of Concur configurations and functionalities. - Experience resolving helpdesk tickets and providing end-user support. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Experience with concurrent1 employment issues within SAP HR/Payroll. - Strong preference for those with direct experience resolving issues caused by concurrent employment. Preferred Qualifications: - SAP Concur certification. - Experience working in a public sector environment. Why Join Us? - 100% remote role with a flexible schedule. - Opportunities for growth and continuous learning in AI. - Engage in AI projects that create real-world impact. - Competitive salary Ready to drive AI innovation? Apply now!