The Account Director is responsible for their assigned account(s) and clients by establishing and maintaining relationships with key stakeholders on the client team. The Regional Account Director oversees operations, procurement, production, and execution of the client’s projects and has direct accountability for account performance (both client KPIs and internal KPIs) within the current client scope and identification of opportunities for growth. Key Responsibilities Act as a vital link between the client, creative and production teams, suppliers, and shared services team(s) to ensure all terms of the contract and SLAs are met. Build successful and strategic relationships with the client stakeholders to increase revenue opportunities while upholding superior service and transparency standards. Attend client marketing meetings, coordinate with applicable client agencies, and provide strategic guidance to the production team to optimize bidding and production processes. Serve as the P&L owner for respective accounts, including operational performance, budget, and forecast management. Review and maintain job profitability in line with contract obligations. Responsible for quantitative and qualitative account performance. Ensure account profitability and competitive pricing in collaboration with the Strategic Sourcing team through overarching sourcing strategy and supplier selection. Partner with business analysts to produce and present quarterly business reviews emphasizing data and growth opportunities to the client and HH Global management. Serve as a subject matter expert and escalation point for account team issues, both internally and with clients. Understand team roles and responsibilities to connect team members with appropriate subject matter experts and support resources. Reinforce compliance with company policies and procedures across teams. Manage contract renewals in partnership with vertical leadership. Manage SG&A in accordance with the budget. Knowledge, Skills + Experience 10+ years of hands-on production or account management experience across high-volume or complex accounts within manufacturing, client, or agency environments. 7+ years of direct client interfacing experience, including at the executive level. Bachelor’s degree in a related discipline or equivalent work experience. Experience with full P&L oversight and accountability. Experience with complex contract review and negotiations. Proven project and people management skills overseeing large teams. Strong business and financial acumen and decision-making skills. Understanding of marketing trends and industry influences. Experience navigating tough conversations effectively. Proactive, analytical, and solutions-oriented problem solving. Excellent written and verbal communication skills. Exceptional presentation skills, with experience engaging senior executives. High proficiency in Microsoft Office, especially Excel and PowerPoint. Aptitude for learning new technology in a professional environment. Consistent achievement of goals. Ability to adapt in fast-paced business scenarios. Strong knowledge of marketing activities related to promotional materials. Ability to handle account crises swiftly. Leadership skills and ability to work collaboratively across hierarchies. Advanced proficiency in English and Spanish is required. #LI-Hybrid Our recruiting team will review your resume and contact you if there's a fit. Interviews will be conducted via Microsoft Teams with our recruiting or hiring teams. Equal Employment Opportunity Employer: HH Global is committed to providing equal employment opportunities regardless of race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender, gender identity, or any other legally protected characteristic. #J-18808-Ljbffr