Title : Microsoft Administrator II Location : Bogota, Colombia Duration : 12 Month Contract-Perm Setting : Remote - Must be local to Bogota Compensation : $3000-4500/Month USD Summary : We are seeking an Infrastructure Engineer III to join our Infrastructure Operations team, supporting our client's Office 365/Azure environment. This role involves Tier 3 support for Office 365/Azure, resolving escalated customer incident tickets, and creating/documenting policies and procedures to maintain a healthy environment. The ideal candidate is self-motivated, innovative, and ready to challenge the status quo. Must-Have: Bachelor's degree in computer science, information technology, or a related field. 1-3+ years of experience with Office 365/Azure Entra support. Experience in an Exchange Hybrid Environment (On-Premise Exchange 2019). Basic knowledge of Office 365 technologies (SharePoint, OneDrive, PowerBi). Proficiency in PowerShell scripting and other scripting skills for managing Office 365/Azure resources. Understanding of Mail Relay/Flow and security protocols. Understanding of Active Directory and its attributes. Plusses : Basic knowledge of Windows Server technologies. Clear and effective verbal and written communication skills. Technical documentation skills. Excellent troubleshooting and research skills. Familiarity with Incident and Change Management processes (ServiceNow). Ability to work independently with minimal guidance. #J-18808-Ljbffr