DiDi Global Inc. is the world’s leading mobilitytechnology platform. It offers a wide range of app-based servicesacross markets including Asia-Pacific, Latin America and Africa,including ride hailing, taxi hailing, chauffeur, hitch and otherforms of shared mobility as well as auto solutions, food delivery,intra-city freight, and financial services. DiDi provides carowners, drivers, and delivery partners with flexible work andincome opportunities. It is committed to collaborating withpolicymakers, the taxi industry, the automobile industry and thecommunities to solve the world’s transportation, environmental andemployment challenges through the use of AI technology andlocalized smart transportation innovations. DiDi strives to createbetter life experiences and greater social value, by building asafe, inclusive and sustainable transportation and local servicesecosystem for cities of the future. CX IBG (our internationalcustomer experience area ;]) is a key to deliver a great journey toall customers. Our team is dynamic, multicultural, diverse and fullof passionate people whose mission is to deliver a WOW service toour clients all over the world. The CX Global Strategy senioranalyst will work together with the CX Senior Leadership to helpdefining the CX Global Strategy, contribute in innovative andstructured projects on the department all over the world. We seekfor a proactive individual with strong analytical and communicationskills who can deeply analyze data, formulate and test hypotheses,generate key insights, design and implement initiatives, andcollaborate with stakeholders to develop impactful strategies. Inthis role, you'll be... Support the development and implementationof strategic initiatives for the CX Team - Serving as the primarysource of data-driven insights, providing actionablerecommendations. Manage special workstreams and projects acrossdifferent areas and countries, transforming and improving CXmission, vision and key initiatives Work on initiatives andprojects that will support the decision making for key executives Conduct market research and industry analysis for internationalmarkets. - Developing and delivering compelling presentations tostakeholders, translating data into clear, actionable insights. Works within the international strategy team, general managers andfunctional team leaders on international business and local key newinitiatives. Be an internal influencer towards a data drivenculture. We're eager to be in touch because you have... Minimum2-4+ years of work experience in related areas or in professionalservice industries. Experience in Consulting, Strategic Planning or Tech Companies. Exceptional problem solving and analytical, writtenand communication skills Independent, self-starter, ability tomultitask. - Excellent problem-solving skills and a proactiveapproach to identifying opportunities for improvement. Advancedexcel and powerpoint skills are essential Advanced English (oraland written) is mandatory: the position requires daily interactionwith international stakeholders living in Brazil, Mexico and abroad Data-driven approach and analytical mindset to track keyperformance indicators Proactive, hands-on, and entrepreneurialattitude Ability to work with and influence indirectly multiplestakeholders You'll love working at DiDi because... We create uservalue We strive to always create valuable experiences for our usersin everything we do. Our focus is to always innovate newexperiences that are safe, pleasant and efficient. We aredata-driven We are strong believers in making informed decisions,that’s why we are data-driven. We can better navigate the businesslandscape strategically by analyzing valuable metrics. Win-win Collaboration Success is a team sport. When we work to help ourpartners and colleagues win, we win, too. While keeping everyone'sbest interest at heart, we communicate with candor and execute withexcellence in all we do. We believe in integrity Integrity is atthe very core of our business. We are people who always want to dothe right thing. Our intentions are sincere, we speak our minds andlisten to each other. Growth We always strive to do better. Thatmeans venturing beyond our comfort zones, learning from ourmistakes, and helping each other grow. Diversity and InclusionDiversity is one of our biggest strengths. Our differences are whatmake us distinct. We respect each other and believe in equalopportunities for all. We are committed to building inclusive anddiverse teams At DiDi, we believe that our differences are ourbiggest source of strength. That’s why we are committed topromoting equal opportunities to all candidates and employees as an Equal Opportunity Employer. Employment and advancement decisions atDiDi are always made based on the needs of the position and thequalifications of the candidate. We do not discriminate against anyemployee or applicant based on their gender, age, sexualorientation, nationality, marital status, pregnancy/maternity,disability, race, religion and beliefs, or any other statusprotected by applicable laws wherever we operate. We are committedto building inclusive and diverse teams, and a workplace that isfree from discrimination and harassment, because that’s how wecreate better products and services, make better decisions andbetter serve the communities we’re a part of. #J-18808-Ljbffr Analyst