Join us at Rappi, a company revolutionizing how we perceive time and opportunities! We see possibilities where others see problems, proximity where others see distance, and adrenaline where others feel pressure. Become part of a team where everyone is capable of everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. Interested in making a difference? Discover how you can deliver magic with us through your Rappi mission. Impact on our ecosystem: You will provide specialized support to our commercial partners regarding contractual changes, payments, and related requests. This role demands analytical skills, attention to detail, and a strong focus on customer service to ensure a smooth, timely, and effective experience for our restaurant vertical partners. As part of Rappi, your responsibilities will include: Analyzing, managing, and resolving escalated requests related to contractual changes and payments. Updating and managing contractual changes and card setups via Zoho CMS in accordance with legal and operational guidelines. ... (continue with the rest of the responsibilities and requirements in a similar structured manner) ... For more information, visit our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q . We look forward to building and delivering magic together! #Rappi #J-18808-Ljbffr