FLOOR SUPERVISOR | V701

Pragmatic Play


ARISE sets the benchmark for service delivery and excellence in the iGaming industry. - We are a community of over 7,000 driven professionals, with offices across multiple locations worldwide. - We partner with industry leaders to deliver world-class gaming experiences. - We invest in our people and foster growth at every level. The Floor Supervisor will oversee the smooth operation of our studio, ensuring game integrity, supervising game presenters and shufflers, and maintaining high operational and appearance standards. Responsibilities: - Incident Resolution: Identify and resolve any game or staff-related incidents promptly. - Team Collaboration: Foster effective communication and teamwork with multiple teams. - Operational Monitoring: Ensure the operational quality and safety of the studio, inspecting equipment and identifying potential issues. - Staff Supervision: Conduct regular checks to ensure dealers and shufflers are present during shifts and maintain accurate attendance records. - Appearance Standards: Monitor and assess staff members' appearance, adhering to the established dress code. - Game Supervision: Oversee game presenters' and shufflers' activities, ensuring smooth game rotations and adherence to company standards. Candidate Requirements: - Industry Experience: Previous experience in the iGaming industry or Live Casino is beneficial. - Game Knowledge: Comprehensive understanding of Blackjack and basic knowledge of casino equipment procedures. - Skills: - - Advanced PC skills (Office 365). - Strong communication and interpersonal skills. - Conflict management abilities. - Good time management skills. What We Offer: - Growth opportunities through our Learning Hub. - Competitive salary. - International work environment. - Opportunities for advancement to higher positions in online casino. Additional benefits include Home & Emergency Medical Assistance Plan, free daily lunch, and gym access.

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