Hey, it's time for you to join us in showing the world that we are a company that is changing paradigms, revolutionizing hours, minutes, and seconds! Do you want to know why Rappi? ️ WE SEE OPPORTUNITIES where others see problems ️ WE SEE CLOSE where others see distance ️ WE SEE ADRENALINE where others see pressure. Join a team where we are all capable of EVERYTHING, where everyone has the same opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission. Impact on our ecosystem: The Operations Analyst is responsible for Turbo Colombia's operational KPIs. Their mission is to provide visibility to the Turbo operations team on deviations from the plan, analyze root causes of deviations, and help design tactical plans to meet indicators. They also manage Stock Out System control and Incident Management tracking. Additionally, they share reports for external entities such as LUM invoicing, IDs, and inventory for Carulla. As part of Rappi, your responsibilities include: Providing daily, weekly, and monthly visibility of operational indicators at various levels vs. goals. Performing deep dives into deviating indicators to understand root causes. Designing reports and tools for zone leads to facilitate corrective actions. Identifying RT trusted connection failures to improve performance and order acceptance. Performing database queries for analysis requested by leadership. Requirements to join this neon universe: Industrial Engineering or related fields Internship experience in operations SQL proficiency Numerical skills Detail-oriented Result-driven Proactive Worker type: Regular Company: Rappi Technology Colombia For more information, visit our website and check our reviews on Glassdoor . We are waiting for you to build and deliver magic together! #Rappi #J-18808-Ljbffr