Job Title: System Administrator Description: Hatch is seeking a highly motivated System Administrator to join the Digital group in Medellin. Key Responsibilities: - Support Hatch's In-house written applications Engagement and Construction Management (EM/CM). - Monitor Zendesk tickets logged by the Functional team and business users. - Report any integration data issues into the Common Data environment (CDE) working with the Data Hub and Azure Administrators. - Perform day-to-day system administration and play an important role in technical software support and associated implementations. - Engage the team when required to solve technical issues with our digital project delivery approach. - Serve as a contact/liaison for functional users, project systems managers, Cloud Operations team and IT technical staff (Development team) for technical issues, and provide application-level expertise, augmenting the skills and the expertise available via the service desk. Requirements: - Data processing and integration operations experience. - A solid understanding of Azure and Azure Application services. - Functional understanding of the CM and EM systems to make informative decisions. - Excellent problem-solving/analytical skills and knowledge of analytical tools. - Excellent verbal, written communication, and ability to work well with others. - The ability to work and conduct research independently. - The ability to manage time efficiently and multi-task effectively. - A System Administration diploma/certificate or Computer Science degree. - The ability to think and work quickly to remedy system shutdowns or serious software problems. - The ability to effectively interface with technical and non-technical staff at all organizational levels. - Advanced English proficiency (spoken and written). About Us: Hatch is a company that is passionately committed to the pursuit of a better world through positive change. We are a diverse group of professionals who are committed to remaining exceptional. What We Offer: - Flexible work environment. - Long-term career development. - Think globally, work locally.