Job Title: Marketplace Operations Analyst "> - Build scalable business processes to drive growth and efficiency. - Responsible for creating engagement strategies to increase and retain the number of couriers on our platform, as well as online connection time. - Compile data insights and work cross-functionally with different departments such as strategy, business intelligence, marketing, customer experience, and several operation teams across the region. - Convert raw databases into opportunities with visualization tools such as Power BI, Tableau, dashboards, SQL, R, big data, Python. - Conduct research and analyze data to come up with insightful proofs of effectiveness and efficiency of the product and operations teams. - Build and maintain detailed reporting models including core objectives and key results (OKRs) and growth funnels to assist city-level, regional, and market consolidation efforts. - Make recommendations for changes in city performance for Mexico and regional markets based on the marketplace pillars - Ensure data cleanliness and consistency for analysis and decision-making process. - Document best practices to ensure consistency and promote continuous improvement cycles within the business unit and the company. Requirements: - From 2 to 4 years of experience in professional experience in consulting, operations, analytics, or the technology sector or as an analyst. - Engineering, mathematics, and economics are careers that may best fit for this profile. - Problem-solving skills: Gathering data, executing analysis, and structuring information to bring a solution. - Skills: Knowledge and proven experience with tools such as Excel, SQL, Python, Google or Microsoft Suite, and other key functions that impact our business like pricing. - Ownership: Prioritization skills, feedback culture, and owner mentality. - Risk and ambiguity: Deal with uncertainty and take risks with innovative methods where needed. - Demonstrated aptitude for analytical and conceptual problem solving; comfort with quantitative analysis. - Ability to communicate complex ideas effectively, both verbally and in writing. - Detailed-oriented, with a strong desire to learn. - Teamwork: Showcase strong teamwork and collaboration, emotional maturity. - English proficiency to communicate with other teams across our operation. Why DiDi? - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. - We are data-driven. We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. - We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. - At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer. Job Details: - Seniority Level: Mid-Senior level. - Employment Type: Full-time. - Job Function: Management and Manufacturing. - Industries: Software Development.