Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google *** This role is open to any LatAm candidates *** Rockstar is recruiting for a fast-growing, mission-driven company that is reimagining what funeral care can feel like in the U.S. The client offers transparent pricing, modern options, and a human touch that earns families' trust. They provide simple cremation services and beautiful memorials across California, with plans to scale nationally. The client is seeking a player-coach to help build and lead a high-performance Sales team. The selected candidate will start as a Senior Rep to master the process and model excellence. Within 3 months, the individual will take on scoped leadership: coaching others, managing day shift operations, and contributing to process improvements. Over time, this person will grow into a full-time team leadership role. This is a rare opportunity to shape a high-output, low-ego sales team from the inside, while staying grounded in the work. What the Role Entails Start as a seller. Become a subject matter expert. Grow into a leader. Stay close to the work. As a Seller - Guide families from first call to close—high-trust, inbound sales - Own leads and quota; achieve >55% conversion through clear, empathetic conversations - Model unmatched hospitality and high agency in every interaction As a Team Lead - Manage the day shift (8am-5pm PT), ensuring daily execution and service quality - Lead 1:1s, shift check-ins, and team standups - Handle live queue oversight and serve as the first escalation point - Coach and support reps through feedback, shadowing, and hands-on help - Participate in hiring, onboarding, and training for new reps - Run or contribute to QA processes and performance reviews - Manage day shift coverage, schedules, and team operations directly The selected candidate will ramp into the Team Lead role within 2-3 months and support up to 10 reps over time, with people leadership becoming the primary focus (~80%) as the team grows. Why This Role Is Special - The client is building the most compassionate and professional sales team in the industry. - Thorough training in the sales process will be provided before leading others. - Leaders stay grounded by staying close to customers—no "off the floor" leadership. - This is a mission-driven sales organization: clear process, real trust, no hard selling. What Success Looks Like - 3 months: Performing as a high-agency Senior Rep and beginning to support others. - 6 months: Owning the day shift, leading the team with confidence, and driving real improvements. - 12 months: The team is a standout: high performance, strong engagement, low drama. Driving onboarding and shaping training. Strong Fit Criteria - 5+ years in sales with a strong individual track record - Experience managing others (formally or informally) - Practiced manager: organized, steady, direct, and trusted - Combines care and clarity—team members seek feedback - Operates with high agency and strong judgment - Desire to grow a leadership career in a remote-first, high-trust culture Bonus Qualifications - Experience with HubSpot, Aircall, or remote team management across time zones Details - Remote | Preference for LatAm-based applicants - Cover Day Shift: 8am-5pm PT (includes break) - Compensation: $2,500-$4,200 USD/month OTE - Tools: HubSpot, Aircall, Slack, internal systems Candidates who are ready to lead by example and grow a world-class Sales team in a high-trust environment are encouraged to apply. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Rockstar by 2x Sign in to set job alerts for “Sales Team Lead” roles. 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