Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. IT Skills and Experience - Desired Experience: - Computer OS/Peripherals troubleshooting - Handling Different PC Operating Systems ( Windows 7/8 and 10) - Performing Hardware Software Installation ( understanding of deployment tools like SCCM) - Basic knowledge of SOE and group policies - Printer support - Good knowledge of MS Office tools, installation & troubleshooting - Excellent customer service and people skills - Field experience supporting a variety of technologies and services - Advanced technical abilities, including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems - Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure Who You Are - Reliable transportation - Flexible schedule and commitment to work on demand when required - Resilient and able to face and resolve conflicts. - The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. - Customer-oriented and cool-tempered. - Works well under -active/Self- player. Personal Attributes: - Excellent End-user computing skills. - Good knowledge of Infrastructure support. - Strong analytical and problem-solving capabilities - Well-organized and extremely detail-oriented - Strong customer service ethic and great communication skills, both oral and written - Passionate about delivering quality no matter what you are doing - Can work both independently and in a collaborative team-oriented environment - A self-starter, motivated to push the limits and think outside of the box - Fondness for solutions that are simple, elegant, and effective - Ability to work with and maintain confidential information In-depth knowledge of: - Windows OS (e.g., XP, Vista, Windows 7, 10) - Microsoft Office applications - PC/Laptop hardware - PC/Laptop peripherals, including printers - Mobile devices Basic knowledge of: - Active Directory - Exchange - Apple OS - SCCM IT Qualifications At least one of the following: - PC/Laptop OEM Maintenance Certification - CompTIA A+ Certification - Microsoft Certified IT Professional (MCITP) certification in the desktop area - Microsoft Office Specialist (MOS) Certification Experience in a similar role - 2+ years of relevant experience. - Ready to travel 10-20 Miles as per the requirement What next? If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @ Required Skill Profession Computer Occupations