Security Operations Center (SOC) Team Lead - (24000038) **Responsibilities**: - Serve as a senior technical focal point, technical escalation lead for a SOC, and liaise with other teams within the Radware Cloud organization to provide a world-class service. - Manage, mentor, lead, and coach security analysts, supporting customers across the globe defending against threats and attacks. - Provide risk assessment for incidents and impact. - Draft official security reports to customers following attacks and security incidents. - Assist with incident management and escalations, including participating in an on-call rotation, and being flexible outside normal business hours when required. - Measure and track KPIs and security incident response metrics. **Qualifications**: - Layer 2/Layer 3 Switching/Routing, TCP/IP, IPv4, Layer 4/Layer 7 switching, firewalls, IDS/IPS, VPN, SSL, IPsec - Experience using Wireshark and analyzing packet captures. - 1+ years acting as technical lead for a SOC or technical support team in a SaaS organization. (_service provider_). - Excellent communication and presentation skills in English. You can clearly communicate goals, processes, and policies. You are confident working with leadership teams and executive decision-makers. - Customer service skills. You have the ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation - A minimum of bachelor’s degree in Information Management, Computer Science, Cybersecurity or another related field is required. **Advantages**: - Hands-on experience with anti-DDoS hardware and software - Master’s degree Cybersecurity - Data networking experience - Offensive security - Python - Bash - JavaScript - UML, C/C++, SQL Primary Location: CO-CO-Bogota Work Locations: Radware Colombia, Bogota Ak. 9 #115-06 Oficina 605 - Edificio TierraFirme Bogota 110221 Job: Information / Cyber Security