Job Summary As a Customer Service Associate, you will be part of a dynamic team that is dedicated to providing exceptional service to our clients. If you are a strong communicator with excellent English skills and a passion for delivering top-notch customer experiences, we want to hear from you! Responsibilities: - Respond to all customer inquiries in a timely and professional manner. - Provide excellent customer service by being a good listener and resolving issues on the first interaction. - Maintain up-to-date knowledge of our client's products, services, and promotions. - Document and update records in the required systems. What We Offer: - Long-term contract with flexible schedules. - Two days off per week, including paid training. Requirements: - High school diploma or equivalent. - Advanced English skills and excellent communication abilities. - Polite and empathetic attitude, with the ability to understand others' feelings and perspectives. - Problem-solving skills with a positive approach. - Ability to see the big picture and attention to detail.