Job Description We are seeking a skilled professional to join our team as a Credit Services Specialist. In this role, you will be responsible for performing various loan servicing functions, including triaging emails, reviewing loan instructions, processing credit documents, validating lending calculations, and maintaining accurate balances in our enterprise book of record. Your key responsibilities will include: - Managing and supporting all activities related to the loan and Letter of Credit lifecycle, including document review, initial funding, drawdowns, paydowns, rollovers, rate changes, amendments, and loan maturities. - Overseeing a portfolio of medium to complex corporate loans and letters of credit, ensuring accuracy and integrity in data management, accounting reconciliation, and record-keeping. - Administering instructions from agents on participations and direct deals, verifying limit availability and accuracy of calculations during fund disbursement. - Coordinating internal funding requirements to support daily loan servicing activities and managing exceptions. - Executing and reconciling loan payments while ensuring timely processing and resolution of past dues and management of all exception items in accordance with team's SLAs. Required Skills and Qualifications - Post-Secondary Education and a minimum of 1 year of relevant working experience in Financial Services or related industry. - Proven customer service and communication skills, with ability to prioritize. - Strong Communication in English (written & verbal) and Organizational Skills. - Working knowledge of lending products, services, and procedures. - Proven customer service skills, as well as flexibility to adapt to changing environments. - Thorough knowledge of the Bank's transactional services. - Working knowledge of Microsoft Office (Excel, Word, and Outlook). Benefits ScotiaGBS offers an inclusive, positive work environment, and competitive benefits. We value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Others Candidates must apply directly online to be considered for this role.