**Job Overview**: At OGSMedia, we help brands like TikTok, Purple, TMZ, PETA, CBS (Metacritic) and more provide a top-notch experience to their communities on Reddit. **What We Offer**: - **Salary/Employment Type**: 5100-6200 COP, based on experience (B2B contract) - **Start Date**: ASAP - **Location**: Remote work with flexible hours (preference for 10am to 6pm EST) - **Additional Benefits**: Supportive work environment with clear goals, mentorship, and opportunities for growth within a dynamic team **Key Responsibilities**: **Community Engagement and Research**: - Identify relevant subreddits and key conversations related to our brand and actively participate by submitting content, commenting, and responding to users. - Monitor Reddit for discussions, trends, and opportunities to connect with the community. - Conduct research on subreddits and their user dynamics to understand community culture and engagement rules. **Account and Content Management**: - Create and maintain Reddit accounts, ensuring positive engagement and consistent participation in key communities. - Contribute to the setup and moderation of subreddits if needed, ensuring adherence to community guidelines and maintaining a welcoming environment. - Organize and schedule Reddit content that promotes the brand in authentic, engaging ways. **Customer Support and Engagement**: - Respond to comments and questions in real-time, providing helpful and respectful support and information. - Escalate any complex or important interactions to appropriate team members and work collaboratively to provide responses. **Campaign and Interaction Tracking**: - Track and organize engagement data from Reddit interactions to evaluate which approaches are effective. - Report on engagement metrics, tracking interactions and community feedback to continuously improve engagement efforts. **Qualifications**: - Proven experience engaging on social media in general, with a solid understanding of social features and community guidelines. - Familiarity with managing Reddit accounts and understanding the platform’s karma and reward systems. - Ability to research and adapt to various subreddit cultures and norms. - Strong organizational skills, capable of managing multiple conversations and tracking engagement effectively. - Quick learner who can adapt to Reddit’s trends and community dynamics. - Positive attitude with the ability to communicate respectfully and professionally in all interactions. - Passion for social media engagement, and creating meaningful connections online. **Hiring Process**: - **Application Review**: We’ll review your CV to see if it aligns with the key responsibilities and skills above. - **Discovery Call (30 mins)**: If your experience looks like a fit, we’ll set up a brief call to better understand your practical experience and get to know you. - **Sample Task**: If we like what we hear/see, we’ll assign a brief sample task to assess your approach. - **Final Decision**: We’ll notify you with an offer if you’re selected or provide constructive feedback if we’re not a match. **Why Working With Us Is Pretty Chill** We’re a team that believes work should be meaningful, engaging, and actually enjoyable. Here’s what matters to us: - **Independence Over Micromanagement** - We trust you to get your work done your way. We don’t get hung up on the details, as long as you’re a great contributor. - **Creativity and Initiative** - If you see a better way to do things, go for it. We’re all ears for fresh ideas and improvements. - **Honesty Always** - Had a rough night and need to start a bit later? Still hungover? Be real with us — we get it. No drama necessary. - **Laughing is good for you!** - Life is too short to take everything too seriously. We like to laugh and make the most of our time together. If you want to work at a place where you’re valued, listened to, and have the freedom to shape your own role, this might be a perfect fit. We treat each other like adults, so we expect you to act like one, too. We keep it simple: come in, be yourself, do great work, and enjoy the ride. **Language**: - English (required)