Job Summary This position assists customers by researching and responding to inquiries concerning their bill/s. The ideal candidate will communicate extensively via email/telephone with internal and external customers to resolve domestic and international issues. Responsibilities - Initiates inquiries to customers regarding monies owed for international or domestic shipments. - Performs account analysis and credit control activities. - Maintains customer receivable accounts. - Edits billing-related information, updates customer invoicing, and ensures proper support documentation is included. - Creates and processes manual billing entries. - Adds and maintains customer account information and requirements within various billing systems. Requirements - Prior billing experience. - Working knowledge of Microsoft Word, Excel, Access, and Outlook. - Bachelor's Degree in Administrative careers or related. - Intermediate English. Work Schedule - Monday to Friday 6:00 a.m. to 3:30 p.m. - Monday to Friday 6:30 a.m. to 4:00 p.m. - On-site work with Rotation.