Job summary Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends. Responsibilities - Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage. - Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products. - Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease. - Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones. - Guarantee cross and up-selling for all product categories. - Ensure the achievement of individual and store goals, enhancing and developing the business. - Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. - Contribute to manage the visual display of the products in accordance with Gucci visual standards. - Ensure the products replenishment and physical inventory of merchandise. Qualifications - A high achiever with a proven record of hitting sales targets. - A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand. - An experienced face-to-face customer service provider. You are at ease initiating communication with your customers. - An excellent communicator with great interpersonal skills and the ability to foster customer relationships. - A flexible multi-tasker who thrives in a fast-paced, high-pressure, frequently changing environment. - A team player with a desire to be part of a strong, motivated, and considerate group with a common goal. - An experienced professional with focus on, fashion, retail or related fields. - A fluent Spanish and English speaker - A flexible person willing to work in a retail schedule, which will include evenings, weekends, and holidays. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora