**Title: Specialist SLS (OFR)** **Location: GSC BOG** Support with spot quotes, monthly status and performance reports for OFR related to the operation. **Key Responsibilities**: - Receive quote request - Review that all information provided by the customer is clear and complete or ask for it when need it - Follow up on the quote status until getting a customer decision taking into account the TAT of the scope - Generate performance reports weekly/monthly based on the KPIs, hit rate and information that the BP needs to receive - Find improvements and efficiencies and discuss open topics and issues. - Training the team members when need it to support as back up - also learn about other scopes within OFR and the rest of the Sales Service Line **Skills / Requirements**: - Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations. - Previous experience in project management, active leadership and teamwork. - Good level of MS Excel and other MS Office tools. - High level of English (dialogue, writing, listening). - Customer service and communication skills. - Teamwork and autonomy **Relevant information**: - Salary: $2.419.820 - Type of Contract: Indefinite - Directly with DHL Colombia. - Performance bonus up to 16% of salary ($387.171 Max) - Food Allowance: $95.564