Leading company in the research sector is looking for personnel for Sr. Credit Controller. Responsibilities: Control and reduce third-party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (DSO, Receivable overdue, Collection ratio, Dispute TAT) Define in conjunction with I2C Manager and Revenue Controller collection target according to the process Process and distribution of various reports as Trade debtors outstanding balance, Cash flow forecast, dispute report, Bad debt provision and others Monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in NiQ Escalate with Revenue Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal NiQ process Request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification Providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments Work with commercial teams to ensure all incoming queries are promptly resolved Perform other assigned tasks and duties necessary to support the Local Finance / I2C team Communicate to internal and external customers in a professional and polite manner at all times Qualifications: Experience in an international company, preferably within a SSC/BPO environment, within Order to Cash or Procure to Pay area. University degree (finance, accounting, business, or related field) Very good level of English language Functional knowledge of MS Excel, SAP, Sidetrade (optional) or other ERP and/or Collection and Dispute Management software The ability to cooperate and interact effectively at all levels of the organization Very good understanding of customer services Accuracy and strong attention to detail The ability to work on own initiative and proactive/self-starter Salary: $3,800,000 + Legal benefits + Food allowance + Connectivity allowance Academic background: Professional in careers such as accounting, economics, finance, business administration or related fields. Experience: at least (1 year) in the sector. Workday: Hybrid model By applying for this offer, I agree to receive information from Job&Talent about vacancies and the recruitment and hiring process. Likewise, I accept that my data will be treated in accordance with the Privacy Policy for the Processing of Personal Data, which is available on the website.