Provide excellent customer service by answering their queries and - providing guests with information about all tours, travel and relevant - details..Oversee the daily operations of Madventures tour desk ensuring the - Madventures tour desk is operated for at least 12 hours a dayHandle customer complaints and resolve them in a timely mannerConducting training with the travel and tour gurus and strategies to increase sales.Record reports weekly with information requested by the regional tours and travel manager.**Anywhere in the Philippines**: - Siargao