"Ensure Excellence throughout the Client Experience" **Description** The International Import Specialist is responsible for operational execution and accurate processing of U.S. Customs entries. The International Import Specialist will ensure that the best interest of the client is managed and that the client's needs are met while assuring profitability for Supply Chain Solutions (SCS). This role may also be tasked with projects specific to the account(s) which they support. The International Import Specialist must be able to manage transactions and tasks to meet customer needs and government requirements. Models and acts in accordance with our core values. **Responsibilities** Manage import operations and U.S. Customs entries, including all related activities for an assigned base of accounts utilizing a transportation management system and ensuring the database is current and accurate. - Receive, review, and process international shipments, produce proper documentation based upon government guidelines and update database timely with current information. - Process and transmit U.S. Customs entries - Process files through in operational software - CargoWise. - Proactively maintain communication with clients on status of their shipments. - Coordinate the release of goods from the carrier, Customs or other governmental agency examinations that may be required and arrange and track delivery of goods. - Maintain knowledge of current customs regulations. - Invoice client within established time frame, to include follow up on vendor invoices and payment. - Identify transactions that require special documentation or handling. - Advise supervisor of any problems or irregularities. - Provide excellent customer service to internal and external customers. - Perform other duties as assigned. **Required Skills**: - Experience in U.S. Customs entry writing. - High School Diploma required, Associate's degree or pursuit of Bachelor's Degree in related field (accounting, logistics, marketing) preferred. - Excellent communication skills and ability to interact effectively with multi-functional and diverse backgrounds. - Ability to handle multiple, competing priorities, meet deadlines, manage risk, and deal with problems. - Detail-oriented approach to work is essential. - Ability to follow guidelines. - Proficient in all MS Office products. - Accurate typing/ data entry skills. - Read, analyze and interpret complex procedures or regulations and write correspondence. - Responds promptly and professionally to customer needs and solicits customer feedback to improve performance. - Customer service and relationship building skills. - Strong written, oral and interpersonal communications skills. - Recommends solutions to common problems. - Ability to work as part of a team and provide assistance when necessary under reasonable pressures. - Consistently at work and on time.