Key Responsibilities: - Book loads from loadboards and negotiate rates with brokers - Coordinate and schedule flatbed truck deliveries and pickups according to customer requirements - Communicate effectively with drivers to provide instructions, updates, and support throughout their routes. - Monitor routes and track progress to ensure timely delivery of cargo while optimizing efficiency and minimizing delays. - Address any issues or concerns that arise during transportation, including accidents, breakdowns, or delays, and take appropriate action to resolve them. - Maintain accurate records of shipments, including delivery schedules, driver assignments, and customer information. - Collaborate with other departments - Ensure compliance with all relevant transportation regulations, safety standards, and company policies. - Provide exceptional customer service by responding promptly to inquiries, resolving complaints, and addressing customer needs. **Requirements**: - Proven experience as a dispatcher, preferably with flatbed and/or hotshots. - Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment. - Strong communication and interpersonal skills, with the ability to effectively convey information and build positive relationships with drivers, customers, and colleagues. - Proficiency in using transportation management systems (TMS) and other relevant software for route planning, tracking, and communication. - Knowledge of DOT regulations and safety procedures related to flatbed trucking operations. - Ability to remain calm and composed under pressure, with quick decision-making skills to handle unexpected situations effectively. Pay: - Base monthly salary of 800 USD plus 1.5% of gross booking **Job Types**: Full-time, Part-time Expected hours: 20 - 40 per week **Education**: - Associate (required) **Experience**: - dispatcher: 1 year (required) **Language**: - English (required)