Job Description The role of a production support engineer is crucial for ensuring the smooth operation of our client's systems. As part of this team, you will be responsible for monitoring the production environment, analyzing incidents, and providing timely support to resolve issues. This involves working closely with the development team to identify and resolve problems, as well as implementing data changes scripts to address critical issues. As a production support engineer, you will have the opportunity to work on complex technical challenges, collaborate with cross-functional teams, and contribute to the growth and success of our client's business. Key responsibilities include: - Monitoring production logs to identify and troubleshoot issues - Analyzing incidents and collaborating with the development team to resolve problems - Implementing data changes scripts to address critical issues - Providing timely and effective support to resolve customer complaints Requirements To be successful in this role, you will need to possess the following skills and qualifications: - Experience with MongoDB and PostgreSQL databases - Proficiency in TypeScript/JavaScript programming languages - Strong analytical and problem-solving skills - Excellent communication and collaboration skills - Ability to work in a fast-paced environment and prioritize multiple tasks Benefits As a valued member of our team, you can expect a range of benefits that support your career growth and well-being, including: - A culture of caring and inclusivity - Ongoing learning and development opportunities - Interesting and meaningful work that makes a real impact - Balance and flexibility to achieve a healthy work-life balance - High-trust organization with a commitment to integrity and ethics About Us At [removed], we are dedicated to delivering exceptional engineering solutions that drive business results for our clients. Our team of experts collaborates closely with clients to understand their unique needs and develop tailored solutions that meet their goals.