Join Rappi and be part of a company that is changing paradigms and revolutionizing time! Why choose Rappi? We see opportunities where others see problems We see close where others see distance We see adrenaline where others see pressure Join a team where everyone is capable of everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. Discover how you can deliver magic with us through your Rappi mission. Impact on our ecosystem: The Operations Analyst manages Turbo Colombia's operational KPIs, providing visibility on deviations, analyzing root causes, and designing tactical plans to meet targets. Responsibilities include Stock Out System control and Incident Management tracking, as well as preparing reports for external entities like LUM invoicing, IDs, and inventory for Carulla. Your responsibilities: Provide daily, weekly, and monthly updates on operational indicators at various levels against goals. Conduct deep dives into deviations to identify root causes. Design tools and reports for zone leads to facilitate corrective actions. Identify RT connection failures to improve performance and order acceptance. Perform database queries for analysis requested by leadership. Requirements: Engineering or related degree (Industrial Engineering preferred). Internship or experience related to operations. SQL skills. Numerical proficiency. Detail-oriented and result-driven. Proactive attitude. Worker type: Regular Company: Rappi Technology Colombia For more information, visit our website https://about.rappi.com/es and check our reviews on Glassdoor . We look forward to building and delivering magic together! #Rappi #J-18808-Ljbffr