Join a Fortune Global 500 organization and experience our rewarding culture. We are seeking a highly motivated and detail-oriented GBS Billing Associate to join our team. The successful candidate will process billing invoice research, audits, and corrections, ensuring all steps of the system billing process are followed in the proper order. Responsibilities: - Prepare daily audits for concerns requests from third-party auditors and customers. - Ensure accuracy of customer records and respond to inquiries as needed. - Identify, research, and resolve errors or customer disputes that delay payments and collections efforts. - Review customer contracts and rate charts for new/old pricing and compare against the system to confirm correct incentives. - Review weekly billing against customer rates and incentives to confirm if CRP rebates are needed to inform Sales. - Process transportation records through key entry with automated macros or manually depending on the needs. - Resolve multiple types of disputes, including Duplicate Billing, Void Requests, Additional Surcharges, Rebills, Chargebacks, among others. Qualifications: - Technologists or Professionals - Accounting and finance experience - Microsoft Excel: Intermediate - English: Reading, Writing (B1/B2), Intermediate Skills: - Assertive communication - Problem solving - Adaptability - Attention to detail Other Details: - Grade: 7 - Modality: On rotation working from Site and Home. - Work Shift: M-T: 6:00am - 3:30pm or 7:00am - 4:30pm; Friday: 6:00am - 2:30pm or 7:00am - 3:30pm