Solutions Manager Job We are seeking an experienced and collaborative professional to support rollout, training, and evolution of our technology solutions with a focus on risk alerts, governance, and platform-specific services. This is a hands-on, cross-functional role ideal for someone who enjoys translating business needs into real-world solutions, managing projects end-to-end, and ensuring teams are confident and equipped to make the most of the tools at their disposal. - Drive onboarding, enablement, and internal education for our custom influencer brand safety alert solution. - Develop comprehensive playbooks and training resources to guide user onboarding across our influencer and social media service lines, ensuring teams are empowered and confident in both platform capabilities and governance best practices. - Serve as a key point of contact for internal teams to gather and document business needs and solution requirements. - Translate requirements into actionable implementation plans in close coordination with analysts, platform admins, and data leads. - Lead end-to-end implementation of new features, workflows, and service capabilities related to social and influencer tech stacks. - Apply change management principles to ensure smooth adoption, clear communication, and long-term engagement across teams. - Coordinate the execution of business-driven solutions across tools like Sprinklr and CreatorIQ, Tubular Labs, BLINK etc. You bring 5-8 years of experience in project management, solutions delivery, or platform enablement roles ideally within a marketing, digital, or data-driven environment. - You're skilled at managing multiple projects and timelines with calm and clarity. - You have excellent communication and stakeholder management skills able to translate between technical and non-technical teams. - You're comfortable leading training sessions, facilitating onboarding, and helping others build confidence with new tools and solutions. We believe in self-management, transparency, and focus on a collaborative culture where our strategy, purpose, identity, and culture make us unique different and allows us to build long-lasting relationships.