Schedules and Location: Monday to Friday, with working hours either from 7:00 a.m. to 5:00 p.m. USA time zone and USA calendar. Location: Sabaneta, Antioquia About Us: Blackstone Medical Services is a renowned player in the healthcare sector, with a decade-long footprint in the U.S. market. Specializing in Sleep Apnea diagnosis, we are dedicated to delivering top-notch medical services aimed at enhancing patient well-being. Our organizational culture places a strong emphasis on camaraderie and fosters employee growth through rewarding opportunities. Job Description: Blackstone Medical Services is currently seeking diligent individuals to join our team as Authorizations Representatives. In this role, you will play a pivotal role in the authorization process, meticulously checking documentation and approving it to ensure timely access to patient benefits and coverage. Responsibilities: - Review and evaluate documentation submitted for insurance authorizations. - Communicate effectively with insurance companies to facilitate the authorization process and ensure timely approvals. - Collaborate closely with other departments to address any authorization-related issues or discrepancies. - Maintain accurate records of authorization requests and approvals, ensuring compliance with company standards and regulations. - Provide exceptional customer service to patients and insurance representatives, addressing inquiries and concerns in a professional manner. Requirements: - Proficiency in conversational English (B2 level). - Availability to work on-site at our Sabaneta, Antioquia location. - Proficiency in using a computer and general office software tools. - Strong attention to detail and the ability to accurately review and evaluate documentation. - Experience in customer service or a related field is preferred but not mandatory. Job Type: Full-time