About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these experiences is through a world-class employee experience and company culture. At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with respect. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create lasting impressions. We believe life is richer when we connect with people and the world around us. About the Location Located on Colombia’s Caribbean coast in Cartagena, Four Seasons is revitalizing historic buildings dating back to the 16th century. Enjoy the authentic charm of the Getsemaní neighborhood, with 131 accommodations including 27 suites. Connect with the lively social scene in four restaurants and lounges, entertain in two ballrooms, and unwind at the Spa, Fitness Centre, and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena’s new cultural hub. About the Role Lead one or multiple restaurant Food & Beverage service shifts for our guests and clients in an environment aligned with the establishment's concept, guiding them through the concept and products, always aiming to satisfy our guests, clients, and team members by creating epic experiences and a work environment marked by FS standards. What You'll Do Control service flow: food passes, communication, delivery times, special requests, arrivals, and departures. Recognize the needs of our guests, clients, and team members to anticipate and resolve issues. Have full knowledge and train the team on Food & Beverage menus, ingredients, preparation methods, allergens, preparation times, etc., according to the establishment's concept. Organize, assist, and implement training sessions conducted by FS. Requirements Student or professional in Hospitality, Tourism, or related fields (desirable). Intermediate level of English. Minimum 2 years of supervisory experience in high-quality hotels or restaurants. Experience managing resources and staff. Knowledge of service protocols, preferably in high-end etiquette standards. Knowledge of kitchen passes and ranges – ability to control timing, claim pending dishes and drinks for timely service. Experience in preparing cocktails for peak demand periods. Advanced knowledge of POS systems and management tools. Inventory management and replenishment skills – ability to identify shortages and ensure product availability. We Offer Competitive salary. Indefinite-term contract. Excellent training and development opportunities. Free accommodation at other Four Seasons hotels and resorts. Free laundry service for employee uniforms. Free meals for employees. #J-18808-Ljbffr