Prometeo Talent is a #1 rated Recruitment Agency spread throughout America and Europe. We excel in connecting companies with exceptional tech and engineering professionals. We have partnered with a US-based SaaS Company looking to expand their team. They develop management products that help lots of companies worldwide improve their efficiency and streamline their work. They have a global team and are currently interested in hiring someone based in Colombia, Mexico, Brazil or Ecuador. 💼 About the Role We are looking for a Senior QA Engineer with a strong background in IT Support or System Administration , who has transitioned into software testing. This is a key role focused on ensuring product quality through manual testing, API validation, and system-level analysis, particularly in Windows environments. You’ll be responsible for validating features, finding bugs others miss, and ensuring stable, high-quality releases, all while bringing your IT expertise into the QA process. 🔧 What You'll Do Own and execute manual QA testing for desktop and web platforms. Design, update, and maintain test plans and test cases . Perform API testing using tools like Postman. Analyze application logs , identify root causes, and help resolve technical issues. Collaborate with developers and product teams to ensure bug-free releases. Document and report issues clearly in Jira, and help define regression test cycles. Apply your SysAdmin/IT Ops background to anticipate edge cases and system-level impacts. Suggest continuous improvements in testing processes, environments, and tools. ✅ What We’re Looking For 5+ years of manual QA experience , focused on functional testing and product validation 3–5+ years of experience in SysAdmin, IT Support, or Technical Operations. Hands-on experience with Windows OS internals (registry, settings, system logs). Experience managing VMs (Hyper-V, VMware, VirtualBox, or similar). Familiarity with Jira (Jira Xray is a plus). Experience with PostgreSQL , MySQL, or other relational databases. API testing skills using Postman or similar tools. Basic scripting skills (PowerShell, Bash, or Python). Advanced English – capable of clear communication with global teams. What do we offer? Fully remote work The company provides you with the equipment. Flexible working hours Flexible PTO Compensation package in USD