Project Manager This role is a critical component of our organization's success. Key Responsibilities: - Change Strategy & Planning - Develop and execute change management strategies for programs, product updates, and go-to-market transitions. - Assess change impacts on partners and design targeted interventions to drive smooth adoption. - Identify potential challenges and resistance, and proactively develop mitigation strategies. - Stakeholder Engagement & Communication - Work closely with partner executives, sales teams, and technical leaders to align change initiatives with business objectives. - Act as a trusted advisor, guiding best practices and benefits of an evolving ecosystem. - Develop clear and compelling communication plans to inform partners about upcoming changes. - Enablement & Training - FinancialForce/Salesforce record creation and management based on standard operating procedures including, but not limited to, the following objects: project, resource request, staffing, assignment, timecard, resource and contact. - Make assignments of resources to upcoming projects, based on availability, skillset and fit. - Preparing and presenting weekly and monthly operational reports, based on standardized template provided by Google. - Collaborate with enablement teams to develop learning materials tailored to partner needs. - Monitor partner engagement and knowledge retention, adjusting strategies as needed. - Process & Workflow Coordination - Coordinate cross-functional workflows between internal teams and partners to ensure timely execution of deliverables. - Design, document, and optimize standard operating procedures to improve consistency and efficiency across partner operations. - Ensure alignment of processes across tools and platforms (e.g., Salesforce, FinancialForce) to maintain data integrity and transparency. - Act as the liaison between technical and non-technical stakeholders to streamline project workflows and resource allocation. - Track and analyze workflow performance metrics to identify bottlenecks and drive process improvements. - Performance Monitoring & Continuous Improvement - Support continuous improvement efforts to enhance partner experience and program effectiveness.