**RedValley** is seeking an ambitious and proactive **Patient Concierge** to join our team. We are looking for someone who can make a significant impact by establishing and nurturing strong relationships with healthcare providers and referral partners. In this role, you will be pivotal in ensuring a seamless and successful patient journey throughout their treatment lifecycle. **Vertex Management**, a leading healthcare consulting firm, is offering a unique opportunity to work in a fast-growing and dynamic company. We specialize in providing tailored services to medical practices, helping them expand their reach and improve their overall effectiveness. With our comprehensive consulting services, we aim to maximize the potential and profitability of medical practices in an ever-changing healthcare landscape. **As the Patient Concierge, you will have the opportunity to**: - Cultivate and maintain relationships with healthcare providers and referral sources. - Identify and establish new partnerships for healthcare referrals. - Collaborate with internal teams to develop referral management strategies. - Ensure seamless communication and collaboration with healthcare providers. - Educate providers on our unique services and programs. - Communicate patient eligibility criteria and provide updates to referral partners. - Monitor patient outcomes and satisfaction metrics for improvements. - Implement initiatives to enhance the patient journey. - Address and resolve challenges or concerns from patients and partners. - Contribute to the continuous improvement of patient lifecycle processes. - Stay informed about industry trends and market conditions. - Provide insights and recommendations for referral strategy. - Advocate for patients' needs and contribute to a patient-focused strategy. **To be successful in this role, you should bring**: - Minimum of 3 years of experience in Client Success, Relationship Management, or a related field. - A Bachelor's degree in Business, Healthcare Administration, or a related field. - Proven experience in healthcare relationship management or business development. - Strong understanding of healthcare services and referral processes (a plus). - Exceptional interpersonal and communication skills. - Ability to work independently and collaboratively in a fast-paced environment. - Strong proficiency in English (B2+ required). - A US Visa required for travel (once every quarter). **In return, we offer**: - Opportunities to work in a fast-paced startup environment that values teamwork, ownership, and purpose. - Flexible working environment, including flexible working hours and a state-of-the-art office space in El Poblado. - A unique company culture centered around teamwork and a meaningful mission. - Private health insurance for you and a family member. - 50% daily discount at partnered restaurants for lunch. **Salary**: $4,000,000 - $4,700,000 per month Application Question(s): - What is your salary expectation in COP?