Job Description: Key Responsibilities: - Project Management: Manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience. - Collaboration: Work with team members to identify process optimization opportunities. - Process Enhancement: Execute process enhancements and track performance metrics. - Communication: Communicate with stakeholders and report on project status. - Resource Allocation: Assist in resource allocation and planning. - Stakeholder Relations: Develop and maintain relationships with key stakeholders. - Problem-Solving: Act as a problem-solving resource for team members. - Industry Knowledge: Stay informed about industry trends in customer experience and process optimization. Basic Qualifications: - Education: Bachelor's degree in a relevant field or equivalent combination of education and experience. - Experience: Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role. - Skills: Proven experience in business process services and project management, proficiency in process analysis and improvement. - Certifications: Advanced degree in a relevant field or relevant certifications a plus. About DXC Technology: We prioritize in-person collaboration and flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.