Job Description Senior Accounts Receivable roles are responsible for managing a portfolio of long-tail customer accounts to facilitate the recovery of outstanding debts from individuals and businesses, ensuring timely payments and maintaining positive customer relationships. This includes providing customer service to address payment issues and respond to requests within the assigned portfolio or territory. The role also involves delivering requested data to clients and internal teams, such as account summaries, copy invoices, and other documentation. The primary goal is to execute dunning procedures through reviewing dunning exclusion proposals, sending dunning letters, implementing and releasing credit holds, initiating suspension, reactivation and termination of services as deemed appropriate from customer actions on outstanding debt. Required Skills and Qualifications - At least 2 years of experience in corporate business-to-business collections and/or customer service in a fast-paced, high-volume environment - Experience in international business contexts - Demonstrates initiative and the ability to work independently with minimal supervision - Strong analytical skills with keen attention to detail - Clear and professional telephone communication skills with effective negotiation abilities - Well-organized with strong problem-solving skills - Proficient in Microsoft Office applications, including Outlook, Excel, and Word - Familiarity with SAP or other ERP software - Proficiency in English Benefits We offer attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. Additionally, we provide opportunities for professional development, allowing you to broaden your knowledge and enhance your skills with online learning hubs packed with technical and soft skills training. A diverse and inclusive workplace awaits you, where you can join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe. Others As part of our team, you will find a critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. A truly global DNA characterizes our organization, from our people to our business, which translates into our footprint, processes, and culture. A caring environment nurtures both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.