Join to apply for the Service Coordinator role at UniFirst Corporation . Get AI-powered advice on this job and more exclusive features. The Service Coordinator works closely with the Service Onboarding Lead, Service Coordinator, and HR team to provide logistical, administrative, and technical support throughout all onboarding phases, as well as other HR programs and activities. The goal is to ensure a flawless program launch to the intended audience. The Service Coordinator must be able to multitask across various projects and work independently with minimal supervision. This role involves working with technologies such as the Learning Management System (LMS), survey tools, SharePoint, and others as needed. As a key team member coordinating with colleagues in the US and Canada, professional fluency in written and spoken English and French is required. Deliver HR onboarding presentations. Serve as the primary contact for new partners, providing support to partners, managers, and stakeholders. Act as Subject Matter Expert (SME) for HR onboarding topics. Escalate HR/ER issues to HR Business Partner (HRBP). Educate new partners on company policies. Create and send post-check-in call benefit content to new partners. Identify employee needs and provide solutions or escalate as needed. Participate in check-in calls, answer onboarding questions, and document discussions. Review new hire reports to determine onboarding headcount by region and location and verify participation. Ensure materials are accurate and up-to-date in collaboration with Program Managers and SMEs. Support the creation and maintenance of reports and surveys, providing metrics as needed. Track attendance and completion statuses. Support the online component of the program using SharePoint, including setting up sites, users, and uploading documents. Perform other duties as assigned. Qualifications Experience At least 2 years of experience providing HR support. Education High School Diploma required; Bachelor's Degree is a plus. Additional Requirements Fluent written and verbal communication in English and French. Strong interpersonal skills. Highly organized with effective prioritization skills. Seniority level Associate Employment type Full-time Job function Administrative, Analyst, and Customer Service Industry Textile Manufacturing #J-18808-Ljbffr