Position: Trainer Location: Bogota, Colombia Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Create and update training materials for Game Presenters and Shufflers to ensure full knowledge of games and procedures - Develop performance plans and set KPIs to enhance training quality - Train staff on table game procedures, promoting high performance and professional growth - Inspire trainees and provide constructive feedback for continuous improvement - Oversee training programs for new and current staff, collaborating with Shift Managers to address individual needs - Work with Shift Managers to identify and meet team-specific training requirements **REQUIREMENTS**: - High School Diploma or equivalent - Advanced proficiency in English, both written and spoken - Ability to collaborate effectively in a team-oriented environment - Positive, eager to learn, and grow professionally - Passionate about coaching, with the ability to motivate and develop others - Prior experience in iGaming or casino environments is a plus - Experience designing and delivering training programs for casino dealers or similar roles - Relevant certifications in casino operations or instructional design **BENEFITS**: - Excellent remuneration package based on experience, skills, and performance - Be part of a dynamic international team with a positive and friendly atmosphere - Guidance and tools to reach career potential - Performance bonuses - Private health insurance