Accounting Support Lead Team Lead Location Onsite Barranquilla Schedule Monday to Friday Fulltime Salary 3.700.000 COP English level required B2 C1 Position Overview We are looking for a highly motivated and experienced Accounting Support Lead to oversee a team of Accounting Support Operators. This role is critical to ensure accurate billing operations, process compliance, KPI tracking, and continuous team development within a highperformance, resultsdriven environment. This is a leadership position, ideal for professionals with strong knowledge in accounting support operations and experience in team coordination. Key Responsibilities Supervise daily accounting support operations, ensuring compliance with billing and audit standards. Monitor performance metrics using Power BI or similar tools, ensuring SLA and KPI alignment. Guide team members through coaching, performance reviews, and continuous training. Manage workload distribution, task prioritization, and shift coordination. Resolve operational issues proactively and escalate critical cases to upper management. Track attendance, validate billing documentation, and ensure timely task execution. Lead standups, team meetings, and report progress to the Accounting Supervisor. Requirements Minimum 1 year of experience leading teams, preferably in accounting or finance support areas. Strong knowledge of billing operations, dispute resolution, and financial compliance. Proficiency in KPI management, reporting tools Power BI, and task monitoring. Strong interpersonal and communication skills to lead, coach, and resolve team challenges. English level B2 or C1 required for communication with U.S.based stakeholders. Full availability from Monday to Friday, onsite in Barranquilla. What We Offer Salary 3.700.000 COP Leadership position with direct impact on operational outcomes Fulltime, onsite employment with structured growth path Stable work environment and exposure to international processes Dynamic, resultsoriented culture with opportunity to lead a highperforming team Bolsa de trabajo Colombia ofrecemos puesto de Supervisor Call Center para el sector de CallCenter Telemercadeo de Barranquilla. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.