**Key Responsibilities**: - Develops, maintains, and updates Microsoft 365 and SharePoint governance documentation. - Assists with user account and group management for various systems, including Microsoft Office 365 and Okta. - Manages Microsoft 365 security administration in collaboration with the information security team. - Responsible for documenting any known issues or problems found, and for communicating the solutions to these problems to the end-users and the rest of the IT support staff. - Has daily contact with peers within the IT Department, and all company computer users, including independent representatives. - Works with outside consultants for advanced system setups, configurations, and troubleshooting. - Opens support tickets and works with software companies to resolve more complex issues. - Provides training to IT Support staff to facilitate the handling of Microsoft 365 support calls. - Microsoft Office 365 - Microsoft SharePoint - Microsoft Exchange / Outlook - Microsoft Teams - Microsoft OneDrive - Azure AD - Okta - Okta Workflows **Requirements**: - Bachelor’s Degree with an emphasis in IT or Business preferred or an equivalent combination of education and/or work experience considered. - Ability to work independently and to perform the technical aspects of this role with little direct supervision. - Has a proven history of organizational, time-management, and decision-making skills. - Written and oral communications skills with the ability to build rapport within the company and/or outside vendors. **Benefits** You will have Undefined Contract, a fast and deep growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, flexibility to work from home or in the office, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more!