Integration Solutions Specialist We are seeking an experienced professional to design and implement innovative integration solutions with our Sales Performance Management Application Suite. This role involves understanding business data and using it to deliver technical aspects of product deployments. The successful candidate will be responsible for software installation, designing, developing, and configuring end-user functionality, including data ports, web services, PL/SQL procedures, triggers, views, materialized views, SQL, and Linux shell scripts, compensation plans, calculators, forms, workflows, and reports. Key Responsibilities: - Integration & Deployment: - Implement and deploy custom product suite solutions for clients. - Install and integrate applications with diverse enterprise systems and data sources using ETL processes, REST APIs, web services, XML, XSLT, and scripting languages. - Issue Resolution and Support: - Provide front-line support, troubleshooting, and resolving application issues reported by end-users. - Leverage product knowledge, technical skills, and internal resources to investigate and resolve customer problems. - Meticulously document the problem-solving process, including all decisions and actions taken, from initial report to final resolution. - Test fixes and conduct post-resolution follow-ups to ensure effective problem resolution using established testing methodologies. - Client Collaboration & Technical Expertise: - Collaborate closely with clients and provide technical expertise throughout the deployment lifecycle. - Document client concerns and provide timely resolutions. - System Administration and Maintenance: - Perform hands-on maintenance and support for Sales Performance Management applications, including software installation and upgrades, database exports, and system and application configuration. - Teamwork & Continuous Improvement: - Work with other Integration Engineers and Business Analysts to share best practices and knowledge. - Provide valuable feedback to Product Management regarding potential product enhancements and to improve customer experience.